Bonds - Terms & Conditions

Terms & Conditions for HeyBonds Ltd.

Effective Date: 1 January 2025

Last Updated: 7 August 2025

1. Acceptance of These Terms

HeyBonds Ltd., a company registered in Israel (“Bonds”, “we”, “us” or “our”), provides an AI-powered relationship-support platform through our website https://heybonds.com (the “Site”) and our iOS & Android mobile apps (together with future features, the “Service”).
By clicking “I Agree” or by accessing or using any part of the Service, you accept these Terms & Conditions (“Terms”) on behalf of yourself or any entity you represent. By entering into these Terms, and/or by accessing or using the Services, you consent to our access, collection, use, and disclosure of your personal information as set forth in our Privacy Policy [www.heybonds.com/privacy-policy] (“Privacy Policy”) which is incorporated herein by reference.

You must be 18 years or older to use the Service.

You acknowledge that you have not relied on any representations, warranties, or statements not expressly set forth in these Terms or our Privacy Policy.

You are solely responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and standards in your jurisdiction.

If you do not agree, do not use the Service. Nothing in this section limits any consumer protection rights available under the laws of your country of residence.

2. Changes to Terms

We reserve the right, at our discretion, to update, modify, add to, or remove portions of these Terms at any time. Non-material changes will take effect immediately upon posting on the Website and will apply to all subsequent access to and use of the Service. If we make material changes that negatively affect your rights or increase your obligations, we will provide prior notice—either via the Service, by e-mail to the address associated with your account, or by other reasonable means. If you do not agree to the revised Terms, you must stop using the Service and may terminate these Terms by closing your account. Your continued use of the Service after the effective date of the changes constitutes your acceptance of the revised Terms. The current version of these Terms is always available on our Website under “Terms of Service”.

3. Service Description

Personal AI Assistant for a Stronger Relationship. Developed by psychologists, Bonds uses AI to understand you, your partner and your unique dynamic, delivering practical, fun short-form videos, quizzes and bite-sized guidance that fit seamlessly into daily life (collectively, the “Content”).

4. Eligibility & Geography

● The Service is intended for use by individuals who are of the legal age required to form legally binding contracts under applicable law and in no event under the age of 18. These Terms are void where prohibited by law and the right to access and use the Services is not granted in such jurisdictions. By using the Service, you represent and warrant that you are 18 years of age or older. If you are not 18 years of age or older, you must not access or use the Service.

● You may not access or use the Service if you are a competitor or are developing a competing product or service, except with our prior written consent. In no circumstances are the Services available to any person or entity who have had their user account temporarily or permanently deactivated, or any person or entity that seeks to use the Service in violation of these Terms.

● Bonds is offered only in English and currently available in the following countries: United States, Canada, Costa Rica, United Kingdom, Ireland, Italy, Australia, India, Israel, Singapore, and the United Arab Emirates. Bonds is not intended for users in jurisdictions where local laws would require additional consents or local data processing that we do not yet support (including the European Union/EEA, unless listed above). If you access the Service from a jurisdiction not listed above, you do so at your own risk and are solely responsible for compliance with local laws, including data protection and consumer regulations. We reserve the right to block access from unsupported jurisdictions without notice.

5. Account Registration & Security

You may register via Apple, Google or e-mail. You agree to provide accurate information and keep it current. You are responsible for all activity under your credentials and must notify us immediately of unauthorized use.

6. Modifications; No Support Obligation

We may add, change, suspend or discontinue the Service at any time. Updates may install automatically. We are under no obligation to provide maintenance, support or any specific uptime level. Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. These limitations apply only to the extent permitted by applicable law.

7. General Use Limits

We may set storage quotas, auto-delete inactive accounts, or change limits with reasonable notice. Bonds is not liable for deletion or failure to store data. We may delete or anonymize account data after extended periods of inactivity or account closure, in accordance with our data-retention policies.

8. Acceptable-Use Policy

You agree not to do any of the following:

Infringe copyright, trademark, trade secret, privacy, publicity or other rights.
Upload or transmit unlawful, harassing, hateful, discriminatory, defamatory, obscene, sexual-explicit, violent, exploitative or otherwise objectionable material, including content that promotes racism, bigotry or harm.
Solicit personal data from anyone under 18; exploit minors in any way. The term “minor” shall be interpreted in accordance with the age of majority as defined in the laws of your country of residence.
Send spam, chain letters, pyramid schemes, junk mail or other unsolicited promotions.
Distribute malware: viruses, worms, Trojan horses or any code intended to harm.
Scrape, crawl, mine or harvest data from the Service by automated means, except public-search-engine spiders that obey robots.txt.
Reverse-engineer, decompile or attempt to discover source code of any part of the Service.
Bypass geo-blocks or technical restrictions (e.g., via VPN) or interfere with security features.
Impersonate any person or entity or misrepresent your affiliation.
Use the Service for commercial purposes without our prior written consent.
Facilitate or promote criminal activity or provide instructions for illegal acts.

We may remove or restrict content, suspend or terminate accounts, and will notify you (with reasons) where required by law. Appeal within 30 days by e-mailing info@heybonds.com.

If you believe that any content violates applicable law or your rights, please notify us at info@heybonds.com. We may, but are not obligated to, investigate or take action.

9. Feedback Assignment

If you submit ideas, suggestions or feedback (“Feedback”), you assign to Bonds all rights in that Feedback. Bonds may use it without restriction or compensation.

10. Fees, Subscriptions & Payment Processing

Some features of the Service are offered on a paid subscription basis. All payments and subscriptions are processed exclusively through third-party app stores, such as the Apple App Store and Google Play (collectively, the “App Stores”).

All billing, refunds, cancellations, and renewals are handled by the applicable App Store under its terms and policies. Bonds does not process or store your payment information. We are not responsible for any billing errors, refund denials, or subscription issues handled by the App Stores. Any such concerns should be addressed directly with the applicable App Store.

Paid subscriptions may renew automatically unless you cancel through your App Store account before the end of the current billing period. The App Store may notify you of upcoming charges and allow you to manage or cancel your subscription.

We may change pricing in the future. Where required, you will receive notice through the App Store, and any changes will take effect on your next renewal.

To manage your subscription, visit your Apple or Google account settings.

11. Mobile Services

Carrier data charges may apply. The iOS & Android apps include push notifications and other mobile-specific features. Apple-required terms appear in section 25.

12. AI Technology & Disclaimers

Bonds employs artificial-intelligence models that generate relationship guidance (“AI Output”).

● Informational only – not therapy or medical advice. Always consult qualified professionals.

● AI Output may be inaccurate, biased or offensive; use discretion.

● AI Output may reflect or depend on the quality and specificity of user input. It is not a substitute for professional judgment or decision-making and should not be relied upon in high-risk scenarios. No specific results or outcomes are guaranteed.

● User data is currently used for AI inference only. We may train future models on de-identified data, with notice and opt-out where required.

13. Content Ownership & Licences

● Your Input & Output: You retain ownership of your Input and Output. You grant Bonds a worldwide, royalty-free, perpetual licence to use, store, display, reproduce, modify and analyse your content to operate and improve the Service, including for the development, training, and testing of machine-learning models, provided such use complies with applicable data-protection laws and anonymization requirements.

● Service Content & Software:

The Service and all content, features, functionality, software, code, design, text, graphics, logos, and other materials included in or made available through the Service (collectively, the “Company Content”) are the exclusive property of the Company or its licensors and are protected by applicable intellectual property and proprietary rights laws. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and the Company Content solely for your personal, non-commercial use. You may not use, reproduce, distribute, display, perform, modify, create derivative works of, publish, transmit, or exploit any part of the Service or Company Content for commercial purposes without our prior written consent. All rights not expressly granted to you in these Terms are reserved by the Company. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary rights notices displayed in or on the Service

● Open-Source Notice: Third-party open-source components and their licences are listed at https://heybonds.com/oss-licenses.

14. Third-Party Links, Ads & Release

The Service may link to third-party sites or show third-party ads. Bonds is not responsible for their content, availability or privacy practices. Your dealings with third parties are solely between you and them.
Release: You hereby release Bonds from claims arising out of or related to third-party interactions. California Civil Code section 1542 is expressly waived, meaning this release covers unknown claims as well.
Embedded Social Content:
The Service may embed content from third-party platforms such as Instagram (e.g., Reels or videos), using official embed tools provided by those platforms. This content is hosted by the original platform, and we do not store or modify it. Credit is provided to the original creator, and Bonds does not claim ownership of such embedded material. If such content becomes unavailable, it may be removed or replaced at any time.

15. Accepting Electronic Communications

You consent to receive all notices, agreements and disclosures electronically (e-mail, in-app messages or postings). Such communications satisfy any legal requirement that they be in writing.

16. Export-Control Compliance

You may not use, export or re-export the Service or software except as authorized by Israel, United States and other applicable export-control laws. You represent you are not located in an embargoed country and are not on any prohibited-party list.

17. California Consumer-Affairs Notice

Under Cal. Civ. Code §1789.3, California residents are entitled to the following consumer rights notice: You may report complaints to the Consumer Information Center of the California Department of Consumer Affairs at: 400 R Street, Sacramento, CA 95814, USA, +1 (800) 952-5210. You may also contact Bonds at: HeyBonds Ltd., 15 Ester HaMalka St., Tel Aviv-Yafo 6437107, Israel. Email: info@heybonds.com.

18. Indemnification

You will indemnify and hold harmless Bonds, its officers, directors, employees and agents from claims arising out of your use of the Service or violation of these Terms.

19. Medical Disclaimer

Bonds is not a medical or psychological service. AI Output is informational only and not a substitute for professional advice. In an emergency call local emergency services.

20. Disclaimer of Warranties

The Service is provided “as is” without warranties of any kind, express or implied. We do not guarantee uptime, accuracy or fitness for a particular purpose. We make no representations regarding the quality, accuracy, completeness, reliability, or usefulness of any content, output, or results generated by the Service or its AI features.

21. Limitation of Liability

To the maximum extent permitted by law, Bonds’ total liability for any claim will not exceed the greater of US $100 or the total fees you paid to Bonds in the six (6) months preceding the event giving rise to liability. Some jurisdictions do not allow certain limitations; in such cases liability is limited to the minimum extent permitted. Your sole and exclusive remedy for any dissatisfaction with the Service is to discontinue use of the Service.

22. Binding Arbitration & Class-Action Waiver

Except for claims that qualify for small-claims court, any dispute arising from these Terms or the Service will be resolved by final, binding arbitration in Tel Aviv, Israel, under Israeli Arbitration Law and conducted by a sole arbitrator appointed by agreement of the parties (or, failing agreement, by the president of the Israeli Bar Association). Class and representative actions are waived.

Either party may seek injunctive relief in court to protect intellectual-property rights.

Nothing in this section limits any rights you may have under the laws of your country of residence, including any right to bring disputes before local consumer protection bodies or courts.

23. Governing Law & Venue

These Terms are governed by Israeli law. For disputes not subject to arbitration, the courts of Tel Aviv-Jaffa have exclusive jurisdiction.

24. Copyright Policy – DMCA Takedown

If you believe any content on our Service infringes your copyright, please contact us at info@heybonds.com with details. We review all reports and take appropriate action.

25. Apple-Enabled Software

● Bonds and you acknowledge these Terms are between Bonds and you, not Apple.

● Apple has no obligation for support or warranty.

● Your license is limited to Apple-branded devices you own or control.

● Apple and its subsidiaries are third-party beneficiaries entitled to enforce these Terms as to the iOS app.

26. Force-Majeure

Bonds is not liable for delays caused by events beyond its reasonable control (e.g., natural disasters, war, internet outages).

27. Assignment & Miscellaneous

You may not assign these Terms without our prior written consent. Bonds may assign freely. Section headings are for convenience only. If any provision is held invalid, the remainder remains in effect. Claims must be filed within one (1) year of the cause of action or be forever barred. A printed version of these Terms is admissible in judicial or administrative proceedings. These Terms supersede all prior or contemporaneous understandings or agreements, oral or written, relating to the subject matter hereof.

28. Global Compliance Statement

We strive to respect the core principles of major privacy and consumer-protection regimes, including the California Consumer Privacy Act (CCPA), Canada’s PIPEDA, Brazil’s LGPD, Australia’s Privacy Act, India’s Digital Personal Data Protection Act (DPDPA), and the New Zealand Privacy Act, where applicable.

29. Contact

Legal notices: info@heybonds.com

Postal address: HeyBonds Ltd., 15 Ester HaMalka St., Tel Aviv-Yafo 6437107, Israel.

General support: info@heybonds.com